March/April 2017 issue

16 pages. Features articles on: 1) client wants versus needs, 2) employee freelancing guidelines, 3) addressing relationships that are too comfortable, 4) twenty client influencers. Advice on: new business targeting, clients gifted to you, a very slow employee, honoraria, kill fees, missing credit lines, ex-employee taking too much credit, and protocol for sending client press releases. Management tip: multiplier (markup) when billing outside help. Downloads: five supplementary articles and forms.