May/June 2013 issue

Newsletter Details

16 pages. Articles on: 1) CB's 2013 survey of gender equality in creative services. 2) How much can you show and say about what you've done? 3) What's a conflict of interest, what's not, and how to handle it. Advice on: copy fees, client expectations, taking credit cards, delayed payments, agency audits, RFQ financial data, billing for travel, and client mismanagement. Management metric: employee performance reviews.