July/August 2011 issue

Newsletter Details

16 pages. Features articles on: 1) The process of thinking about and redirecting your future, 2) how to tactfully say goodbye to toxic clients, 3) guidelines for marking up printing invoices. Business advice on: ex-employee misrepresentation, relocating before retirement, what clients value, clients doing end-runs to vendors, answering client ROI requests, student employee pay, time breakdowns on estimates, business education, and what's included in media commissions? A management metric on: fee income per employee.