July/August 2010 issue

Newsletter Details

16 pages. Features articles on: 1) The results of our latest (June) business conditions survey, 2) how well are you keeping your firm's books?, and 3) how should you respond to unsolicited inquiries? Business advice on: profit calculations, $ credits to an unhappy client, dualing contracts, estimate breakdowns, invoice collection responsibility, and vacation day norms. A management benchmark on: current business inflation index.