November/December 2009 issue

Newsletter Details

16 pages. Articles on 1) responding to client concerns about originality and indemnification, 2) results from CBs latest poll on business conditions, and 3) commission versus fee-for-service billing. Advice on: fee increases for stalled jobs, employee pay multiplier, client job changes, royalties, appropriate employee dress, file ownership, idea protection, foreign work, and presentation closing ratio. Management benchmark: how much dependence should a firm have on a few clients?