May/June 2007 issue

Newsletter Details

16 pages. Articles on 1) the promises and perils of educating clients, 2) learning how to read and use body language, 3) understanding a firm's financial statements, and 4) the relationship of business and creative focuses. Advice on: should employees know job costs?, charging for overages that are your fault, use of client's fonts, billing for extended travel, dealing with excessive critiques, tax status for late night employee meals. Management Benchmark: pricing consistency.