November/December 1999 Issue

Newsletter Details

16 pages. Articles include: 1) Benchmarking trends--comparing 13 key business indicators from year to year (includes Trend Tracker form); 2) dealing with the problem employee from rehabilitation through to termination; 3) when an employee is not an employee, and a freelance not a freelance. Advice on: asking clients about slowdowns, billing for planning, "white lie" ethics, bad teaming situations, value pricing, and art that's too good for direct mail? Management Benchmark: Why more exposure to fewer prospects will increase promotional response.