March/April 2003 Issue

Newsletter Details

16 pages. Articles: 1) guidelines for using samples and testimonials, 2) improving your human resources (personnel) skills, 3) preparing simple marketing plans for clients. Advice on: sending estimates, shutting off no-pay clients, turning down work, hiring back a layed off employee as a freelance, being blindsided by a sub-contractor, and travel charges. Management Tip: budgeting for education and training.